Service and Repair Definitions
Rebuilder members of ATRA
agree to re-process and to label and identify and to represent goods and
services which they produce and market, to consumers and to other firms,
under the following terms, for as long as they remain Association members:
AUTOMATIC TRANSMISSION SERVICE shall consist of accepted external
and internal adjustments and minor corrections in keeping with good industry
practice; fluid change; new pan gasket; replacement of filter where
applicable and appropriate; together with an internal inspection to
determine the amount of contamination and debris in the pan.
TRANSMISSION REPAIR ordinarily consists of the minimum parts
replacement and labor operations necessary to correct an immediate automatic
transmission malfunction, and the true cause is seldom removed or corrected
by a repair being performed.
For this reason, a repair shall only be
undertaken upon the insistence of the customer and with his full knowledge,
and with any guarantee on such work spelled out in writing by the shop, in
advance of the work being performed.
MEMBER WRITTEN REPAIR ORDER shall carry a specific and legible
statement describing work performed on behalf of the customer.
MEMBER SHOP EXTENDS A WRITTEN WARRANTY to a customer, then the
customer shall be fully informed by the shop as to the specifications of the
warranty before the work is begun.
ASSOCIATION REBUILDING STANDARDS: no member
or person or firm shall represent that any reprocessed automatic
transmission has been "rebuilt, according to ATRA specifications", unless
such transmission has been reprocessed in the following manner; and members
further agree to extend Association inter-member cross-country warranty
coverage only on such transmissions as have been reprocessed in the
- All internal and external parts shall
be dismantled and thoroughly cleaned and inspected, including the case
and bell housing.
- The following parts shall be replaced
with new, each time; all lined friction clutch plates; all gaskets and
rubber parts; metal sealing rings as are used in rotating applications;
disposable type filters.
- All bands as are used in dynamic
applications shall be replaced with new or re-lined bands, each time.
- The valve body shall be thoroughly
cleaned and inspected; all dirt and varnish and foreign substances
removed; all non-serviceable parts replaced, and new gaskets installed
- The torque converter shall be
considered to be a part of the transmission; and any torque converter
which is installed along with a rebuild transmission shall be internally
cleaned and inspected for wear; externally checked for leaks, cracks,
weld failure and hub wear; and starter ring gear wear, where applicable.
Any converter which is judged as not capable of delivering new converter
performance and life shall be replaced with a new, used, or rebuilt
converter which will; and any converter which is installed along with a
rebuilt transmission main body shall be guaranteed by the member along
with the rest of the transmission.
- Any and all other impaired, defective,
or substantially worn parts which are not mentioned above, but which
would not be expected to deliver new part performance, shall be restored
to a sound condition, or replaced with new, rebuilt, or unimpaired used
parts which will.